Last updated: August 4, 2026
The Alford-Banks Group (“we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website and services (the “Services”). By using our Services, you agree to the practices described in this policy.
We collect personal information that you provide directly to us, including your name, phone number, email address, mailing address, and information related to your insurance benefits and financial status necessary to provide tailored assistance.
We use your information to provide personalized support and plan recommendations, communicate with you about your inquiries and our services, process your requests, and improve our Services.
We may share your information with trained agents directly involved in assisting you, and with service providers who perform functions on our behalf (such as customer service or communications platforms) and are required to protect your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. We may also disclose information if required by law or legal process.
We implement administrative, technical, and physical security measures designed to protect your personal information, including restricted access to systems that store personal data and regular review of our security practices. While we work to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you opt in through our contact form by checking the SMS consent box, you agree to receive recurring text messages from The Alford-Banks Group, including appointment reminders, notifications, and occasional marketing communications, at the phone number you provide. Message frequency varies based on your interactions with us. Message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase. You may opt out at any time by replying STOP, or reply HELP for assistance.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take reasonable steps to delete it.
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of promotional communications at any time by following the unsubscribe instructions provided, or by replying STOP to text messages.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
THE ALFORD-BANKS GROUP
Phone: (678) 578-6318
Email: info@thealfordbanksgroup.com